Availing any product or service has become easier than ever before. People are living in a world where they can order any...

Infographic created by First Data, a merchant services provider.

Data breaches are unfortunately a common occurrence in today’s business world. It’s not surprising that while businesses use technology to defend their...

Digital transformation has irreversibly altered the way companies communicate with their clients.  In a contact center setting, cloud-based software enables instant connections...

Text message marketing is one of the most widely used and successful forms of communication today. Businesses and customers both benefit from...

Are you making one of these common abandoned cart email mistakes?  Nearly 70% of online shopping carts are abandoned....

Intentional or unintentional, employee time theft can be costly for your business.  Image courtesy of...

How important finances are to your business? You could say it is the heart of your business, right? Any business, be it...