techgenra

Data breaches are unfortunately a common occurrence in today’s business world. It’s not surprising that while businesses use technology to defend their...

Digital transformation has irreversibly altered the way companies communicate with their clients.  In a contact center setting, cloud-based software enables instant connections...

Text message marketing is one of the most widely used and successful forms of communication today. Businesses and customers both benefit from...

Are you making one of these common abandoned cart email mistakes?  Nearly 70% of online shopping carts are abandoned....

Intentional or unintentional, employee time theft can be costly for your business.  Image courtesy of...

How important finances are to your business? You could say it is the heart of your business, right? Any business, be it...

How is your strategy to acquire new prospects coming together? Have you considered trying cold emailing? Did your strategy for the cold-emailing workout? Wondering how to make...